Refund policy

Returns & Refunds

Each Quietly Human piece is made especially for you when your order is placed. Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or color preference.

Please review the product description and size chart carefully before placing your order.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 14 days of receiving your order. Include your order number and clear photos of the item and the issue so we can make it right.

If your claim is approved, we will arrange a replacement or refund at no additional cost to you.

Order changes & cancellations

Because orders are sent to production shortly after they are placed, we cannot guarantee that an order can be changed or canceled once submitted. If you notice a mistake, contact us as soon as possible and we will do our best to help.

Lost packages

If tracking shows that your package has not arrived or appears to be lost in transit, please contact us so we can help investigate the shipment.

Refunds

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process and post the refund.

Questions or order issues?

Please contact us through our Contact page. We want you to love your Quietly Human order and will always do our best to help when something isn't right.